Privacy Policy

Welcome to Astro Vastu Aura (“we,” “us,” or “our”), operated by Manisha Chandwani. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, register for courses, book live consultations or workshops, subscribe to communications, or interact with our digital properties.

By accessing our services, you acknowledge that you have read this policy. If you do not agree with our practices, please discontinue use of the website and contact us before submitting personal data.

• This policy applies to all visitors, students, and prospective clients in India and abroad.
• It covers data processed through our website, email, WhatsApp, payment gateways, and live session platforms.
• Separate terms may apply to third-party tools (e.g., Zoom, payment processors); their policies govern their handling of data.

We collect information that you provide directly and data generated automatically when you use our services.

Information you provide:

• Identity & contact: full name, email address, phone number, city/country, date of birth (for astrological services).
• Account & enrollment: course selections, workshop registrations, consultation requests, and payment confirmations.
• Communications: messages sent via contact forms, WhatsApp, email, or post-session feedback.
• Spiritual & educational inputs: birth details, questions for readings, homework submissions, and quiz responses where applicable.

Automatically collected information:

• Device and browser type, operating system, IP address, and approximate geographic region.
• Pages viewed, time on site, referral URLs, scroll depth, and interaction with buttons or forms.
• Session identifiers, cookie IDs, and similar technologies described in Section 05.

We use personal data only for legitimate purposes related to delivering our educational and consultation services:

1. To process enrollments, send confirmations, and manage your student or client profile.
2. To deliver live classes, workshops, mentorship, and personalized astrological or Vastu guidance you request.
3. To communicate schedule changes, reminders, policy updates, and promotional content (where you have opted in).
4. To improve website performance, course content, and user experience through aggregated analytics.
5. To prevent fraud, enforce our Terms & Conditions, and comply with applicable legal obligations.
6. To respond to support inquiries and resolve disputes, including refund requests under our Refund Policy.

We do not sell your personal information to third parties for their independent marketing purposes.

Depending on your location and the nature of processing, we rely on one or more of the following bases: your consent (e.g., marketing emails, optional cookies), performance of a contract (course delivery you purchased), legitimate interests (site security and improvement), and legal compliance (tax or regulatory records).

You may withdraw consent for non-essential communications at any time by using unsubscribe links or emailing us. Withdrawal does not affect processing already completed lawfully.

Our website uses cookies and similar technologies to remember preferences, maintain session state, and understand how visitors engage with our content.

Types of cookies we may use:

• Strictly necessary: Required for core functionality such as security, form submission, and navigation. These cannot be disabled without impairing the site.
• Performance & analytics: Help us measure traffic patterns and popular pages (e.g., via privacy-focused or industry-standard analytics providers). Data is typically aggregated and pseudonymized.
• Functional: Remember choices such as language or previously viewed course sections to improve your return visits.
• Marketing (if enabled): May support retargeting or campaign measurement only where you have provided consent through cookie banners or settings where required.

You can control cookies through your browser settings—blocking all cookies may limit certain features. Where required by law, we will request consent before placing non-essential cookies.

We share data only with trusted parties who assist in operating our business, under contractual safeguards:

• Payment processors to complete transactions (they receive billing details you provide at checkout).
• Video conferencing and webinar platforms for live sessions you attend.
• Email and messaging services for transactional and optional marketing communications.
• Cloud hosting and backup providers that store website and enrollment data securely.
• Professional advisors (legal, accounting) when necessary and subject to confidentiality.

We may disclose information if required by law, court order, or to protect the rights, safety, and property of Astro Vastu Aura, our students, or the public.

We retain personal information only as long as needed for the purposes described in this policy, including legal, accounting, and dispute-resolution requirements. Enrollment and payment records may be kept for several years as permitted by applicable law.

We implement reasonable administrative, technical, and organizational measures—including encrypted connections (HTTPS), access controls, and secure hosting—to protect your data. No method of transmission over the Internet is 100% secure; we encourage strong passwords and caution when sharing birth details or sensitive information in open channels.

Subject to applicable law, you may have the right to:

• Access and receive a copy of personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of data no longer required for our stated purposes.
• Object to or restrict certain processing, including direct marketing.
• Data portability where technically feasible and legally required.

To exercise these rights, contact us using the details in the sidebar. We may verify your identity before fulfilling requests. You may also lodge a complaint with your local data protection authority if applicable.

Our services are intended for individuals aged 18 and above, or minors participating with verifiable parental or guardian consent. We do not knowingly collect personal information from children under 13 without appropriate authorization. If you believe we have collected such data in error, please contact us promptly for deletion.

If you access our services from outside India, your information may be processed in India or in countries where our service providers operate. We take steps to ensure appropriate safeguards when data crosses borders, consistent with applicable regulations.

We may update this Privacy Policy periodically to reflect changes in technology, law, or our practices. The “Last updated” date at the top will indicate the latest revision. Material changes will be communicated via the website or email where appropriate. Continued use after updates constitutes acceptance of the revised policy.

For privacy-related questions, data requests, or cookie inquiries, reach Astro Vastu Aura at manisha.k.chandwani@gmail.com or +91 96233 03438. We aim to respond within 24–48 business hours.